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    Can I offer buyer a different item than what they purchasex

    An item I sold had been lost after it sold. I have offered the buyer a similar item and he has agreed. Is this ok to do? 

    sydneyexpress
    sydneyexpress
    251View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    3 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    sandypebbles

    sandypebbles

    ·1 year ago
    View listings

    Sorry, but given your horrid feedback, I think it is a little late for you to ask what is ok to do

                                           
    imastawka

    imastawka

    ·1 year ago
    View listings

    Sandy, maybe they thought changing their ID would remove the negs?

                                           
    gutterpunkz05

    gutterpunkz05

    ·1 year ago
    View listings

    Yes, but make sure it is all documented in ebay messages,  and  see if you can upload additional photos , of the alternative item, to the original listing, and make sure it is very clear that the buyer is agreeing to purchase the alternative item.

                                           
                                                                                     
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