Did ‘request a call back’ days/ hours change? | Ask a member

bitsbobsandbooks · 2024-10-27T14:20:58.602000Z

Hi everyone,I’m just wondering if eBay’s customer service ‘request a call back’ hours/ days have changed. Last weekend (October 20th) I was able to request a call back on Sunday evening at 10pm. Today (October 27th), the following Sunday, I attempted to do the same and it’s no longer an option and says it’s only available from 9am to 6pm Monday - Friday. Has there been a change in the last week? Just wondering if something has changed specifically for my account or if this is the new “norm”. It’s a shame. I really liked the flexibility of being able to get a call back any day, any time. Thanks!

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Did ‘request a call back’ days/ hours change? | Ask a member | eBay Australia