Hi.I recently posted an item overseas to Poland, which was listed on eBay Australia. I am based in Australia as a seller. The item was not received by the buyer. Australia Post tracking updates show it is lost in a Mail sorting centre in Sydney.I was hoping the item, sold for $532 AU was covered by eBay Australia's "item not received" policy sent to all sellers on 11/4/2023 as it met the criteria for cover (used protected integrated carrier, valid tracking was updated and at least one carr...

Usually it doesn't matter which site a buyer is logged into - if the seller's preferences are set to sell to their country the items will appear on their site - with your postage charges. The ' item not delivered ' - is not eBay's problem but Aust Post. You have proof of postage with the tracking & sig on delivery - so you should be entitled to the ' up to $100 ' ( I think ) covered without insurance - through Aust Post - as they have lost it. It's always a very good idea to c...

eBay Australia Item not received policy April 2023 | Ask a member

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eBay Australia Item not received policy April 2023 | Ask a member | eBay Australia