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eBay contact phone number
Summary: La discusión parecía centrarse en el tema de conseguir un número de contacto de eBay, pero los mensajes no contenían contenido visible, impidiendo una evaluación más detallada. En general, la interacción incluía múltiples participantes pero carecía de diálogos o intercambios claros. Podría tratarse de una discusión estructurada sin contenido o mensajes eliminados antes de su registro.
Hi,
Does anyone have a valid number that eBay can be contacted on externally? I need a number that the ACT Fair Trading office can contact eBay (so can't used the one where eBay contacts me)
27 comments
bicava39
·2 years agoI not got my order yet
sandypebbles
·2 years agoIf you need other members to help. open your own thread
You do not need a phone number for eBay (what this thread is about) for this
What was the estimated delivery date?
Have you contacted the seller?
What is the item number?
Did you buy on another account, or as a guest?
drewfzr600
OP3 years agoWell to all you nay sayers and so called "experts" Fair trading did get onto eBay and eBay issued the $30 voucher 😛. Really goes to show how unhelpful most people are on these forums
ratman0100
·3 years agoYou will find that its the same negative people all the time. Nothing better to do than belittle people. Glad it all worked out.
davewil1964
·3 years agoWe are not legal experts. Certainly not for free.
You claimed you needed a phone number for Fair Trading to step in. It appears Fair Trading didn't need a phone number...
daydreams_12
·3 years agoIf you are not happy with answers other members have given here, just contact ACT Fair Trading. As already said Call Centre as it was closed down years ago. Maybe Fair Trading can do something about that for you
domino-710
·3 years agoYou don't think ACT Fair Trading would have numbers at their fingertips - good grief.
drewfzr600
OP3 years agolol dramatic much? They did ask me if I had a number
drewfzr600
OP3 years agoThe call centre isn't closed? You can request a call from eBay and they call you from one of their call centres (usually in the Philippines, although this morning was Columbia). I've spoken to them numerous times in the last 6 months this way.
The issue is nothing to do with a seller, it's to do with ebay themselves, hence why I need a contact for eBay so fair trading can get onto them. They owe me a $30 voucher from signing up with eBay plus back in October (their T&CS state the voucher will be received within 10 days of signup). They still have not provided the voucher and continually give me a different story every time I contact eBay.
domino-710
·3 years agoSo will ACT Fair Trading - give you a different answer.
drewfzr600
OP3 years agoI don't understand your response? Will ACT fair trading give me a different response?
domino-710
·3 years agoI doubt they will respond - at all.
jellybirddesigns
·3 years agoSo you signed up for Ebay plus to get a $30 voucher but do you realise it costs about $49 a year to keep the subscription?
Ebay agents are useless for the most part. They cannot help beyond very simple enquiries and generally read from scripts. Speaking to agents from places like Columbia is going to be even more hopeless. If you really feel inclined, instead of a call-back, why not just have a text chat through the online facility? At least you'll get a transcript of the conversation.
Seems like a lot of angst for $30 and trying to get outside agencies involved, who I seriously doubt will be bothered. You would be better off cancelling the subscription if they have not already charged you for the year.
drewfzr600
OP3 years agoI'm well aware the membership is $49 for the year (who signs up to something if they're not aware of the cost?) and it's too late to cancel it as they charged my bank account back in October.
It may be $30 but it's the false advertising that annoys me, if they've done it to me they've probably do it to dozens, if not 100s of other people. This is the point of having government bodies like fair trading, to keep large business like eBay in check when the make make false representations. I've dealt with fair trading before and these are definitely things they look into.
So far I've yet to get an actual response that answers the question of getting a contact phone number for eBay
imastawka
·3 years agoDid you try googling?
Ebay Australia Customer Service Phone Number +61 180 032 2928, Email, Help Center (pissedconsumer.com)
drewfzr600
OP3 years agoYes I did and that number doesn't work, it's a recorded message that end up disconnecting the call. Have you actually tried calling that number?
imastawka
·3 years agodrewfzr600
OP3 years agoNo, you were trying to be smart and saying I could just "gOoLe iT", when the number you gave isn't even contactable. What's the point of giving ACT Fair an invalid number? They're not going to be able to contact anyone to get it resolved
domino-710
·3 years agoPerhaps - the fine print.
jellybirddesigns
·3 years agoThe call centre has been closed for years.
Fair Trading and all those types of agencies cannot do anything if a seller is registered outside of Australia anyway.
You would be much better off telling us what the issue is. We have a metric ton of experience and can guide you a lot better.