Ebay International shipping refund | Ask a member

musa_leil · 2025-01-16T06:25:58.013000Z

Hi - any insight would be appreciated. I received the wrong item from a seller in the US. When notified, seller immediately refunded the price of the item but only a portion of the International Shipping cost (which was actually more than the item excluding tax) to Australia. On seller's side, it shows they have provided a full refund. Am I eligible for a refund for the remaining amount (which comes up to about 15USD), and is it eBay or the seller who should refund the amount? - Thanks

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Ebay International shipping refund | Ask a member | eBay Australia