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Hello, how do i contact an ebay representative?
Hello, can someone tell me how i c an speak to a ebay representative on the phone. Any advice is much appreciated. Cheers
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Hello, can someone tell me how i c an speak to a ebay representative on the phone. Any advice is much appreciated. Cheers
kh-stanley1
·2 years agoHi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.
Thank you for understanding.
countessalmirena
·4 years agoeBay's call centre was closed once the pandemic hit.
The only way* to contact eBay Customer Service at present is to use Live Chat. The link (Contact us) is at the bottom of the Help page.
The Customer Service page which opens upon clicking the Contact Us link offers various topics:
Each of these opens up a further tree of options.
Select whichever topic seems most suitable, and eventually you'll get through to a human CS rep, even if you have to go through the "Automated Assistant" (bot).
Some of the topic options lead you to the automated assistant, and I think you can connect to a live agent if your account's been hacked.
Some of the topic options will - out of business hours - lead you to information about the Live Chat being able only between certain hours, and some will also offer the Have Us Call You option.*
You'll need to work out which option best serves your purpose, but it's best to do so between 8 am and 8 pm Mon-Fri, or 9 am to 7 pm Sat-Sun.
* Note: some of the topic options do lead to a Have Us Call You option.
flyoz
·2 years agoEbay is clearly refusing to have any human help . Im so over this.
I am trying to discuss a suspected scam where you buy via Credit card seller gets your shipping and contact data then cancels the order stating Buyer requested it when they did not. They do refund but they have a ton of real data for a later scam. EEBAY is oblivious and clearly doesnt care.
domino-710
·2 years agoHow have you purchased - through eBay - giving Credit Card details.
domino-710
·2 years agoOk - read it again.
Whenever you buy anything online - your address will be given - how else would they provide the delivery of an item.
How can you be scammed later - after a cancellation. ??
sandypebbles
·2 years agoThough the feedback they left also claims the seller has their 'data' for use in a later scam
Not sure why the credit card was mentioned at all, since the seller has no idea 'how' the buyer paid
Nor if one believed 'data' had been taken for a scam why they wouldn't be notifying the bank to cancel said card
The mind boggles
domino-710
·2 years agoInteresting use of ' data ' . lol
sandypebbles
·2 years agoGiven sellers can only be paid via Managed Payments, how , and far more importantly why would you to give your credit card details directly to the seller ?
Especially to one registered in China
Did they tell you to give them your credit card details?
If so that is the time to report it, not just go along with it
And what has this got to do with the topic from almost 2 years ago?
And there is no reason you cannot contact a human
A human eBay cs will ask the same question
sugar249
·2 years agoIf you have used your credit card details, that would be to Ebay payments, not to the seller, unless you did a dodgy. So the seller wont have your credit card details, and the refund would have being processed by Ebay, on the sellers request.
And yes sadly a lot of sellers who cant fulfil an order for any reason will use the buyer request option, as this means they wont get a strike against their name.
So basically the only thing done wrong by the seller was using a false reason code, but they dont have your credit card details. My answer is based on you having gone through the correct process.