Item hasn’t been shipped or anything been over 2 months can’t g west in contact with anyone
I paid for something about $150 tracking info provided over 2 months ago send a message asking what’s going on about a month ago no reply so I sent another and requested for a refund no reply nothing from eBay nothing from the seller I can’t get a hold of anyone item hasn’t even been shipped i need help but no one will help me any input?
7 comments
*casey*
·1 year ago"tracking info provided over 2 months ago"
This link will give you the information you need to open an "item not received " dispute if you're still within the 30 day limit
https://www.ebay.com.au/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210
BUT what does the tracking show and what is the last estimated delivery date?
IF it's the seller who left you feedback, the reason you may not have received a reply from the seller is because it shows:
"The seller is away until 01 August 2025. Expect a delay in delivery until they return"
liam.mc_57
OP1 year agoI opened a item not received issue over 2 months ago eBay won’t do anything because it’s outside the 30 day money back but he has delayed his off time for even longer was a month then 2 then 3 now he’s “back” but still won’t messGe me still not sent absolutely nothing has been done by him or eBay this is terrible
repentatleisure1952
·1 year agoDid you open the Item Not Received Case after the 30 day Money Back Guarantee expired?
*casey*
·1 year agotony90.sold
·1 year agoI only ever use Paypal, at least they only send to Paypal registered address
Got shafted by Afterpay and the , CC stored on Ebay
There's no one to talk to at Afterpay only contact by email, Afterpay sends it to any address!
lezned-toycollector
·1 year agoJust a few pointers...
1. PayPal doesn't ship your items.
2. Your chosen payment method has nothing at all to do with where an eBay seller ships your item. It should only ever be shipped to the address found on the "Order details" page. How you funded your payment is completely irrelevant.
3. If your PayPal registered address differs from the address you provided at checkout, your item will NOT be shipped to the former, but rather the latter.
4. You allege you were "shafted by Afterpay". The only way that can happen is if you choose to allow it to happen. Afterpay is an eligible payment method under the MBG. It's impossible to get "shafted" as you put it, if you follow correct procedure.
5. Afterpay doesn't ship your items.
6. You allege you were "shafted by the CC stored on eBay". Again, this can only happen if you choose to allow it to happen. In fact, if you follow correct procedure as instructed by your CC provider, you'll almost certainly be reimbursed for any unauthorised or fraudulent transactions.
7. There is no requirement or necessity to physically speak with anyone when transacting online. Such transactions are completed electronically. If you feel that oral communication is required to complete a transaction, then perhaps online shopping might not be an appropriate activity for you. I would suggest you would be better served by shopping in B&M stores.
sandypebbles
·1 year agoeBay do not know there is an issue when you have not told them
Why have not opened an item not received dispute yet?
That is the only thing you needed to do
You do not need to get hold of anyone to open a dispute
What was the last estimated delivery date? it sounds like you have left it too late now
Next time, don’t mess around
How did you pay?