Hello. I need help please. I bought a phone from a seller. The seller didn't declare that it was an overseas import. The phone is not 4G compatible and I requested a refund from the seller who refused to respond to my request or messages. Ebay doesn't want to help me either. What angers me is that the seller advertised a 24-month guarantee but changed it to 12 months when I enquired. I always select Australia only because I don't want to buy a phone from overseas. 12 months later, I found out th...

Why did it take you 12 months to realise it isn't 4G compatible? Warranties are only enforceable through registered, authorised resellers of a product, which an import generally isn't. You've done your dough I bought my current phone 3 years ago from an authorised retailer. It cost $279

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