Returning item | Ask a member

nl-2007 · 2024-09-03T13:27:06.322000Z

I hope I can get some help.I have purchased an item and received however it was a faulty item and I’ve followed the eBay return process. Got a return label and posted the item within the return period.The seller wasn’t there at delivery attempt and it has been sitting at a post office for a week.I have contacted the seller but all they say is to remove my negative feedback.As the seller has not received the return item, there are no option to ask eBay to step in and I don’t know what else I can do to get the refund.Would anyone be able to help me?

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