WHEN IS AN ITEM ACTUALLY "ACTIVELY LISTED " ? | Ask a member

specklehead1 · 2024-04-27T09:23:28.221000Z

I have had numerous items "actively listed ", only to find some 12hrs later they are NOT actively to be found via ;1- Item number search, 2- Title heading exact description search.I contacted Ebay and discussed this with a "person", not a BOT.The answer will ALARM you.I quote ; " When an item is newly listed, it has to be placed in our search system via a process called "indexing ". Each time an "indexing " takes place the site is updated with all of the newly listed items. generally this process takes up to 24-48 hours to complete depending on the category, pictures, length of description, time when you listed the item, etc".My answer to Ebay, in any other rational world THIS IS NOT LIVE, IT IS PENDING !!!!.Why the problem do you ask ?.Well put simply the seller is being charged for supposed "live selling time " that they are not receiving.Too bad if you listed for 3 days and lose 24-48hrs through "INDEXING ".Please do not try and sugar coat this , it is plain and simply misleading.

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WHEN IS AN ITEM ACTUALLY "ACTIVELY LISTED " ? | Ask a member | eBay Australia