Blatant lie by Australia Post | Buying

cq_tech · 2015-05-07T13:35:53.798000Z

Received an email today telling me to expect delivery of an item I purchased from Melbourne last Monday so I intentionally stayed in during the afternoon, which is when the courier usually delivers parcels. Come nightfall there's still been no delivery so I checked the mailbox to see if it had been carded by the postie instead, who delivers well before midday (even though I was home anyway), but there's no card either. So I log on to AP to check the tracking disposition and what I see is posted below. According to somebody, delivery was attempted at 14:42 yet that's a blatant lie as I was watching TV at the time and both the driveway and mailbox are in clear view while I'm doing so. I'm assuming that my item is now at my local LPO and it's a good thing they know me well because I don't have a card to present when I go there in the morning to collect my item. There's no point complaining to them as it's not their fault, and they're really nice people anyway, but I'm still pretty savage, not so much about having to wait an extra day for my item, but the fact that they told me a bald-faced lie. I'll be waiting for the postie in the morning and asking if she had any parcels for me, although I suspect it was the contractor running late and he didn't even bother stopping at my place. Had he done so, he would have at least left a card if I'd not been there, but I was, and I know for an absolute fact that he never even made an attempt. I've already sent a written complaint to AP and it will be interesting to see what they have to say about their appalling service, especially the fact that the driver had no problem lying on his run sheet. Really makes me want to trust him in the future. Not.

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Blatant lie by Australia Post | Buying | eBay Australia