We're not ebay, just in case you think we are.

We can help with suggestions, for sure, but you're going to have to do the actual follow ups.

Don't worry, it is not too complicated.

If you have the item number you can quote, that would be helpful. You can't name the seller on here but with the item number we could look it up, see where the seller is located and what feedback is like etc

Have you been given a tracking number?

Even if your seller is in Australia, the delivery date range says to me that the book is being sourced overseas.

Not your worry.

Your only concern is to get the book and to get it on time.

So you'll need to wait till 16 May.

Don't even bother contacting the seller, ebay may suggest it but it is only one of their automated suggestions so ignore it.

On the 17th, if that book has not arrived, you go into your account details. You'll see a drop down menu next to the item where you can open an ebay claim for the reason you have not received it.

You need to open that claim.

Ebay then gives the seller a chance to supply tracking details or proof of delivery but basically, if you do not receive your item, you get a full refund.

You can't just open the claim and leave it though, you have to follow up on it to finalise things.

Whatever you do, hold out for a refund and accept no excuses or other offers from the seller.

There's another thread on this Buying board. The title is something like 'Credit card debited $72'. If you open that, go to Casey's reply post as she gives some useful links to help with just this sort of thing if you get stuck.

Don't leave it too long. You only get 30 days after the expected delivery dates in which to open an ebay claim. After that, you're out of luck unless you paid via paypal.

All other members can suggest is you contact the seller and ask for tracking if it was not provided already

You cannot do anything by way of opening a dispute until after that latest estimated delivery date has passed

Other members cannot see anything from the order number

What is the item number?

Where is the seller registered?

What is their feedback as a seller like?

Is it the seller in The UK who has the very poor feedback (81 negs in the past month alone?)