I purchased an item on  eBay but when the item arrived it was not working.  I contacted the seller, they wanted me to upload a video of what happened when I tried to use the item so I did this and waited for a reply.  The seller stated that the item was obviously faulty and they would send a replacement. I waited and waited, I sent the seller an email asking where my replacement item was........no response.  I contacted eBay but was advised that as this had drawn out longer than 30 days there was nothing that could be done about getting my replacement or my money back.  The seller dragged this out, obviously knowing that eBay would do nothing after the 30 days. The item I purchased was not expensive, that is not the issue, the issue is that eBay state money back guarantee but it is only on their very limited terms which seems to suit both eBay and the seller but not the buyer.  I have followed this through again with eBay and the seller but have not gained anything, the seller does not respond and eBay just keep saying their hands are tied as it ran longer than 30 days.  BUYER BEWARE