buyer protections | Buying

deca1589-2 · 2025-06-15T13:39:10.683000Z

I'm interested to know buyer experiences concerning eBay's role in respect of seller advertising and actions taken when issues are established. This derives from a current purchase activity where the product is being returned and full refund sought due to the delivered product 'not matching the product advertised'.In this case there was corro around specs and the product to be shipped (pre purchase), and identification of material differences/issues (more than a dozen) between the shipped and advertised products (post purchase). Overall seller responsiveness, in several respects, has been poor and I now come to the point .. I suggest that even a casual half interested review of the facts by an 11 year old or, let's say, 'blind Freddy' would conclude that the differences between the advertised and delivered products are so great as to render any concept of similarity pointless.What I'd like to know is .. beyond the AI chatbot and agent help responses, which are worryingly similar, has anybody seen serious action taken around misleading advertising?

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