I am trying to get a refund on an incompleted order from November, 2023, but ebay website won't show any orders that are eligible to be disputed. I can't get any sense from the 'automated help desk' because the issue is obviously past the date of eligibility or something and nothing 'eligible' shows up on their system? How can I get in touch with ebay to sort this out? I have been emailing back and forth with the seller but they're refusing to refund me and say they've (three times) sent out the...

As I said, there's been heaps of emails back and forth to the seller - with them telling me to 'be patient' or that it should be received in 5-7 days, or 'its been delivered - check your lawn'. So - yes - I will learn this lesson and there's going to be very negative reviews on this seller. Thankfully it's only $45 odd lost. Will contact the bank though, thanks for your reply.

Can't lodge an item not received | Buying

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Can't lodge an item not received | Buying | eBay Australia