I bought soldering iron 80w, but the way it heats (or does not) I think is more like 60w, which is inadequate for my needs. It shows the temperature as 520C, but does not melt the solder properly; it should be melting at315°C–370°C.So I initiated return (17/4), and got message "get ready to send item back. You'll receive label by the 22nd". They do not say how long do I have to post it or anything, and the seller is arguing. I am sure the info is somewhere on...

I will "advice" (sic) you... 1. Ensure all contact with the seller remains solely within the request. 2. If you receive a return label, make sure you use it within the timeframe provided (the timeframe will be calculated once the return label is generated). 3. If you don't receive a return label by the 22nd, ask eBay to step in (this can't be done until after the timeframe has expired).

Confused about getting return label and refund | Buying

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Confused about getting return label and refund | Buying | eBay Australia