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    CREDIT CARD DEBITED $72 .75 15 April 2025

    Purchase of 1 x Wisal 50ml.

    No Tracking email or goods received to date

    annflet_66
    annflet_66
    1View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    3 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    *casey*

    *casey*

    ·1 year ago
    View listings
    @annflet_66 wrote:

    "Purchase of 1 x Wisal 50ml.

    No Tracking email or goods received to date

    CREDIT CARD DEBITED $72 .75 15 April 2025"

    All  of this  indicates that  you may  not have purchased from a reputable Australian seller of perfumes and looking at the feedback of some of the shonky sellers who have it listed,  here are  a few things to take note of:

     

    1) You may have purchased from a scammer who had no intention of sending anything

     

    2) The item wouldn't pass customs

     

    3) You receive a fake .... and anything, even dangerous stuff,  could have been  mixed together to make  it

     

    I can also see that some of the shonky  overseas sellers have a long ETA but:

     

    Go to your Purchase History page , make sure the  See Orders drop down box is set to the correct timespan and have a look at the last ETA.

     

    This link will help you to file a claim through eBay's Money Back Guarantee and ask for a refund, not a replacement

     

    https://www.ebay.com.au/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210

     

    Or here if you purchased as a guest:

     

    https://www.ebay.com.au/help/buying/refunds-returns-buying/guest-returns?id=4065

     

    Or here if through Social Media

     

    https://www.ebay.com.au/help/account/signing-account/signing-account?id=4189#section4

     

     

     

     

                                           
    springyzone

    springyzone

    ·1 year ago
    View listings

    I hope you come back here.

    You need to open a claim immediately.

    Don't mess around.

    You only get 30 days after the estimated arrival date of an item in which to open a refund claim with ebay.

     

    Making a post in here is useful for getting information but it won't open a claim with ebay for you. It won't get ebay looking into it.

    You'll need to go into your account, look at the purchase and tick the box to say "I did not receive this" (or something similar) to report to ebay and open a proper claim.

    Follow that claim up till you get a  refund.

                                           
    sandypebbles

    sandypebbles

    ·1 year ago
    View listings

    Other members cannot do anything for you based on such a random comment 

     

    Almost a month ago since you bought, have you done anything before now?

     

     

    Have you contacted the seller?

     

    If it is past the estimated delivery date, open an item not received dispute 

     

    Did you buy on this account or as a guest?

     

    What *was* the estimate delivery date?

     

    Where is the seller registered?

                                           
                                                                                     
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