Discount applied then disappeared from cart at payment | Buying

deemcc1 · 2025-09-22T04:06:51.553000Z

Generator ($989) advertised with 15% discount with code, but when paying for item, the discount disappeared out of cart and I was charged full price. A noise sounded at that time and a message briefly flashed on the screen saying “the seller has changed something”. I have contacted the seller numerous times and they only offer 7% refund and they say that I need to contact eBay to get the other 8%. The discount amount should have been 15% ($148.35) but they are repeatedly only offering $69.23 (7%) and say that I need to contact eBay to recover the other 8% ($79.12). The discount code had not expired. Has anyone else ever had this happen to them?

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Discount applied then disappeared from cart at payment | Buying | eBay Australia