Dishonest seller | Buying | eBay Australia

lcry3723 · 2024-04-27T06:28:20.835000Z

I purchased an item . The incorrect item was delivered. I contacted the seller who advised to write Return to Sender on the envelope and post it back. I did this on 22/2/24. It has taken 10 weeks to convince ebay that I returned it and have not received a refund. They constantly requested I return the item, despite my advising each and every time that I had, according to the seller's instructions. This message was in my ebay inbox which I suggested they read, but obviously didn't bother. I can only assume the parcel was received by the seller as my address, as well as the seller's was on the envelope and it hasn't been returned to me. An investigation by ebay was opened and closed within minutes on 15/4/24 in the seller's favour. After disputing this, I have been advised ebay will refund as the seller won't. The seller has tarnished their reputation for $8.

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