Do sellers leave feedback?
Summary: La discusión trata sobre si los vendedores dejan o no comentarios. robramjet comete el primer mensaje y recibe múltiples respuestas de diferentes personas, incluidas sandypebbles, springyzone, countessalmirena, y otros. Cada participante parece estar evaluando o analizando la política de dejar retroalimentación luego de una transacción. Aunque no se proporciona contenido textual específico, es claro que la conversación gira en torno a cómo los vendedores manejan los comentarios y posiblemente cómo esto afecta las calificaciones.
Been on eBay since 2000, used it a lot for 6-7 years, then had a break till maybe 18 months ago. Stopped collecting various things. Anyway, the biggest thing I have noticed with modern eBay compared to old is the lack of seller feedback. I pay immediately for everything I buy or win, yet I would say only 1 or 2 out of 10 sellers leave feedback after receiving prompt payment. Old days you would get your deserved feedback straight away, before the item has been received. Now I don’t even get feedback after the item has been received. Is it the expectation now that the seller will only leave feedback if they get it first? How is an honourable buyer supposed to get their feedback up if they are not left feedback for being a perfect buyer. I’ve even left positive feedback for some sellers who have not had the courtesy to leave feedback back. What’s going on?
yeoldecoinco
·11 months agoAs a seller, I leave feedback for the buyer on the day I post the item, thanking them for their payment and confirming that the item has been sent. Buyers like this.
This sometimes backfires, when a person turns abusive or nasty, or the item goes missing, but so be it.
Because I am doing a fair volume of sales, I just don't have the time or talent to leave feedback by any other method.
If they later leave positive feedback for me, fine. If they do not, fine. No news is good news.
I would say that if you leave feedback for others, you probably get more feedback left for you.
Years ago, I had some moron leave me 3 negs because I did not leave her feedback first.
Since then, I leave feedback when the item is posted and let the chips fall where they may...
davewil1964
·1 year agoI leave feedback for all my buyers.
Less than 20% bother to leave it for me.
As stated, it has relevance for a seller, not so for a buyer.
If I'm looking at a seller's feedback I only look at the relevant feedback, which is for selling. The rest is padding imo.
twyngwyn
·1 year agoI’ve noticed the opposite. I leave feedback for buyers, once paid, and I might get 30% return f/b.
I think as more and more people use multiple on-line sites, they forget where they purchased (or find the process irrelevant)
lezned-toycollector
·1 year agoSurely you understand that while feedback is optional, it should always be left at the conclusion of the transaction, right? Leaving feedback the moment you've paid is rather premature.
Have you ever left feedback for your seller as soon as you've paid? I'll bet you haven't. I'll also bet that it's because you don't consider the transaction to be completed at that point in time. So... if you're not prepared to leave feedback prior to the conclusion of the transaction, why would you expect your trading partner to do otherwise?
You don't honestly believe that abusive buyers deserve green dots, do you? This is exactly what happens when sellers leave feedback prematurely. Example - buyer watches the DVD and decides they don't like the movie. They ask to return it for a refund. Request approved. They then send dozens and dozens of abusive messages (10+ every day) demanding that I pay for their return postage, and they leave a red dot stating "seller is a scammer. wont pay for my postage AVOID". There's no way at the time of payment to know that this is how things would play out, and there's absolutely no way this joker deserves a green dot - although based on your OP, it appears that you disagree.
Personally, I sell tangible goods - not feedback, so I don't leave any for my buyers. I do, however, have the automated process set up to leave feedback at the conclusion of the transaction. All of this information appears in every one of my listings.
domino-710
·1 year agoJust curious.
Firstly you don't leave feedback for your buyers.
Secondly you have automated feedback set up - so for whom do you leave that. ??
Thirdly - when do you consider - ' the conclusion ' of the transaction. ??
robramjet
OP1 year agoClearly you’ve had a few bad experiences that have tainted your opinions on feedback but I never said I leave feedback for a seller prior to receiving what I paid for. I was speaking specifically about why a seller would not leave feedback for a buyer once they received payment, seeing as how the buyer has then fulfilled their part of the transaction. Sounds like the reason you wouldn’t is that you would be sore about it if they then went and left you negative feedback for whatever reason. As I clearly said, I started using eBay at the beginning, when I used to be paid by cash and postal order sent in the post. It was an auction site at the time, not a marketplace and clearly a bit better spirited than it is now. Common practice was to leave feedback for buyers once you received payment. Clearly not the case anymore.
springyzone
·1 year agoI think in the past, over a couple of decades back, feedback was all you had, virtually, on which to judge buyers and sellers.
I recall going into banks to pay into people's accounts and after that, it was a leap of faith, hoping the seller would actually send whatever you paid for.
Usually they did, though some took their sweet time about it.
And guess what, the buyer had no real come back. There was no such thing as paypal or an ebay money back guarantee. If the seller didn't send your item, your only come back was bad feedback. You'd lost your money.
And from a seller point of view, all that counted really was that a buyer paid and paid promptly enough.
So a seller could give feedback straight after payment, knowing a buyer had no comeback.
These days though, as lezned pointed out, payment is just the start. There is no way for a seller to know if a buyer might make false/fraudulent claims about not receiving an item (untracked) or receiving a faulty item in order to get their money back.
It is more common than you may realise. On these boards, we have read of people, for eg, selling expensive new clothes that then have a claim opened to say not as described. The seller has to pay return postage and sometimes they find the item was actually worn (probably to a special event).
If I were a seller these days, I'd still leave feedback, but I'd be inclined to wait a little while to see if I received feedback or till the 30 days had passed for an ebay claim, just to rule out any troublemakers.
*casey*
·1 year ago"Been on eBay since 2000, used it a lot for 6-7 years, then had a break till maybe 18 months ago
when I used to be paid by cash and postal order sent in the post.
Common practice was to leave feedback for buyers once you received payment"
It sounds like you left just before Paypal became a mandatory payment option in 2008.
Prior to that, not all sellers offered it.
Whilst a few years prior to 2008, many buyers still continued to pay by cash, money order and over the counter bank deposits .......even though there was Paypal Buyer Protection up to quite large amounts of money, eBay Standard buyer Protection program $200 -$400 less a $25 fee and Square Trade,
.......some buyers still continued to pay the way they'd always done , trusting sellers.
It was reassuring to buyers to receive feedback.
Honest sellers letting buyers know that their payment had been received.
Sellers of very high priced items these days would be very foolish to leave positive feedback to buyers first , due to the numerous fraudulent claims made through eBay's Money Back Guarantee
*casey*
·1 year ago"Been on eBay since 2000"
Back then, eBay was a 'community', with the majority of sellers being individuals, often selling things from around their house.
Then and even with the original small 'shops' , in my experience as both a buyer and a seller,
transactions were more personal and friendly.
For the most part, buyers and sellers thanked each other and left feedback.
Fast forward to now and the 'community' has long gone.
It's mostly business, retail, and a site that's flooded with Chinese sellers of junk.
Many of these appear to view feedback as irrelevant.
countessalmirena
·1 year ago@robramjet, I’ll add a little more context.
It’s been many a year since sellers were able to leave negative feedback. The change was implemented in 2008, I believe – 17 years ago. Sellers with less experience or who’ve not had truly egregious selling experiences since the change still come to these boards and express dismay and astonishment that they can’t leave a neg when it’s deserved, and there are still sellers who leave green dots with a negative comment (something that’s against eBay policy).
It’s no surprise that quite a few sellers decided that it was just not worth giving buyers feedback, as an automatic setup to provide swift positive feedback may well result in bad (or careless) buyers being gifted with an undeserved array of green sequinned feedback.
Hence - yes, fewer sellers give feedback now than pre-2008. It’s almost certainly been a trend downwards.
But as has been pointed out, buyers are not adversely affected by receiving less feedback. The pleasure of receiving approving comments and a lovely green glow administers an undoubted dopamine hit… so I do understand why some buyers would like to receive positive feedback to a higher extent, though.
In the end, feedback received by buyers has never mattered less, as the very great majority of eBay buyers will not experience stumbling blocks to buying from most sellers.
But… nothing stands still. This (the value of feedback) may well be changing - in terms of what seems like an influx of AI-driven mass hacking of accounts with nice feedback and not much recent activity.
At any rate, bear in mind that responders here have heard many many laments about buyer feedback (from buyers)… and the points about buyer feedback are valid.
springyzone
·1 year agoSellers can only give a positive to a buyer.
It's not exactly like the old days, where seller feedback was one sign for others that the buyer had paid & not messed a seller around.
However, I have found that most sellers I buy from (not that I am a prolific buyer on ebay) do leave feedback. It is the professional thing to do. Just my opinion. I have found though that some sellers must have an auto system set up where I get a positive straight after I pay. Others wait till I have left them positive feedback before they will leave any for me.
I am not particularly bothered either way.
I do believe feedback potentially has value, even for buyers. One day, a buyer may become a seller and a steady history of feedback at least shows that the person has been a reasonably regular user of ebay and should therefore have some idea how everything works. Of course it isn't a sure fire guarantee, just an indication, but I think that a feedback score eg 100+ gives people a bit more confidence than someone with a score of only 1 or 2.
I think you have just been unlucky though or maybe it is the category you buy in, I don't know, but I find most sellers do give feedback.
robramjet
OP1 year agoThanks. Feedback wise I’m about 30:70 seller:buyer so I do appreciate the value of feedback, even for majority buyers. Having only started regularly using eBay again the last 12-18 months I had noticed a change in the approach to feedback, hence the question, which you pretty much answered, thank you.
sandypebbles
·1 year agoFeedback is optional
Feedback for buyers is meaningless since buyers can only be given positive feedback and can only ever have 100%
So buyers should pay for what they buy, does not make them 'perfect' because they pay like they should
Seems collecting green ticks is important to you
But as I said, collecting green ticks is meaningless for buyers
Citing that you say you leave feedback for 'some' sellers, really?
Feedback means something to sellers
As far as eBay are concerned, all buyers are 'honourable'
Given sellers are aware no matter how bad a buyer is they can only be given positive feedback or no feedback I doubt they concern themselves when a buyers sole interest is green do collecting
robramjet
OP1 year agoThanks for the completely useless reply. More than a third of my almost 500 feedback rating is as a seller. My question was why things seem to work differently now compared to a few years ago. Thankfully somebody else provided a sensible, useful and less insulting answer.