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Doing a return - Seller has different return addresses
Hi, I just bought a media player that turned out to be not as described. Thing was bricked and seller has agreed (reluctantly) to a return.
In the returns process info from eBay it gives me an address to return it to. When I look at the packaging he sent it in, it has a different return address on it. I have asked for clarification but he has yet to respond to me.
If I send it to an address other than the one eBay gives me will I be covered? What if his info is out of date? Does he have grounds to dispute receiving it if he doesn't get it because I sent it to an out of date address.
I'm worried sick because it's a large amount of money I can't afford to be out of pocket and he's giving me a really bad vibe.
Anonymous User
·3 years agoThe 'bad vibe' tells me this is the old drop shipping problem where e.g ususally an asian, cousin also sends goods that come from a base address, or even China. Ebay is aware and modernised. Take it back to e.g postshop. They print z label, give you a receipt and you notify ebay which pays you the refund. All, forget the fluff, huff 'n puff the sellers write. Been on eBay since it started. They WILL perform.