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    EBay giving seller the wrong address.

    So twice now I’ve had eBay provide my old address to the seller. On my end it says the delivery address is correct and current.

    But when the bot gives them the address to print for a label it sends to an address no longer on my account. (I moved several months ago)

    I have double checked and I cannot find anywhere that still lists the address it gave them.

    Any ideas? Thank you!

    drerdgenmyra
    drerdgenmyra
    378View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    8 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    paper-jack

    paper-jack

    ·1 year ago
    View listings

    Are the purchases going to old address from sellers you've bought from before? Only reason I thought of this possibility is due to getting an order by phone from a customer and I made sure to check her address as my records showed last contact was a few years ago.

     

                                           
    drerdgenmyra

    drerdgenmyra

    OP1 year ago
    View listings

    Both new sellers. Interestingly I did 2 orders from one of them. The first order went to the old addrrsss and the second the new one.

                                           
    daydreams_12

    daydreams_12

    ·1 year ago
    View listings

    Do you check your address when you go through check out?  I found it worth the 5 secs.

                                           
    drerdgenmyra

    drerdgenmyra

    OP1 year ago
    View listings

    Yep I have doubled checked that and it was the correct address listed on the order

                                           
    gutterpunkz05

    gutterpunkz05

    ·1 year ago
    View listings

    Have you changed your postage address as well as your registration address.

    In your account settings, select addreses  and make sure your postal address is correct, and make sure your current address is set as your primary delivery address

                                           
    wide-world-of-stamps

    wide-world-of-stamps

    ·1 year ago
    View listings

    If you paid by Paypal, have you also changed your address there?

                                           
    drerdgenmyra

    drerdgenmyra

    OP1 year ago
    View listings

    In this instance I used afterpay but my address is updated with them. I also have updated my address with PayPal and my card

                                           
    drerdgenmyra

    drerdgenmyra

    OP1 year ago
    View listings

    Yep registration, delivery and ship from address all match my current address. It’s super odd

                                           
                                                                                     
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