Ebay letting sellers ruin the platform
Hello, and a BIG SMILE to everyone interacting with this post.
The name on our account is a recent change from my son as he wanted to try drop shipping.
However, this eBay account we have originated as sonjack and I have been actively buying items for close to 20 years.
I did sell items here and there over the years. And I have always been proud to advertise genuine items, genuine pricing, and item descriptions.
I have always felt that I missed such huge opportunities to become an ebay store over the years,
But HEY that's Life.
Over the past few years, I have been looking for different pieces of small equipment to manufacture items here in Australia.
Every time I do a Google or on Platform Ebay search I see an item ( AS AN EXAMPLE ) that is exactly what I'm after and says its only for example $100 AUD,
Then I follow the l; link to Ebay and dozens and dozens of items are advertised at a similar price point. But when you open the item............... It's ONLY the spare part at that price. IF you want the actual item its 4 times the price plus $300 AUD shipping.
I need to say to EBAY..
I get that you guys make money from seller listings and sales.. But people like me are now very rarely making purchases because the site is filled with BAIT AND SWITCH items.
I think that the international sellers especially, listing on EBAY Australia should be vetted better and held to STRICT compliance to advertising descriptions. Shipping time frames and Shipping Prices. AND any seller clearly adopting the practice of advertising a machine for sale complete with pictures at a very low price. When they were only selling a spare part or similar low-value item at that price and that the complete machine is actually way way more expensive.
I have been using Ebay for 20 Years. But people like my teen children have purchased many items on your platform that arrived - OR NOT that was not what they expected as essentially they were also a victim of BAIT AND SWITCH..
EBAY IT IS RUINING YOUR LEGACY.
*sons_n_daughters*
·3 years agoCall me a moron, but what the heck is "bait and switch"?
padi*0409
·3 years agoHere ya go SnD, clearly what the OP calls "bait and switch" is simply variation listings and as such is permissible under eBay's listing policies.
https://corporatefinanceinstitute.com/resources/management/bait-and-switch/
springyzone
·3 years agoAs others have said, you're on a messageboard with just a bunch of regular people, no ebay workers visit, or not in years. Not that I know of. So your message won't get through to ebay and they don't welcome suggestions anyway.
I actually agree with you about these variation listings. I have no problem with them at all when they are for exactly the same type of item, for example, an item of clothing that comes in different colours or sizes.
I don't even have a real problem with variation listings when they are for eg a different style of item. For example, I once looked at christening gowns and there was a choice of about 4 designs at different prices. These sorts of listings though can be annoying as I think most buyers skim through title & opening photo and move on if they don't like a particular style. They may not realise there are other styles available in this ad unless the title makes it clear.
The ones though that I think should be banned are the type where you have an ad that says in the title eg food processor and a price of $20. But when you open the ad, the food processor is $200 and the $20 is for-I don't know-maybe a food processor cover or spare blade or whatever.
To me, the title should match the items in the drop down menu. If such a seller wishes to sell the cover or spare blade, they should be separate ads. They could be under 'accesories and spare parts for x brand food processor'.
I understand your example about new car ads. Yes, often the lowest advertised price will be a basic car, maybe a manual. But I've never, for example, seen an ad that says eg New mazda model xyz now available starting from $50, where the $50 turns out to be car mats. I don't think that would fly in TV ads.
However, although the price point in the ebay ads can be a disappointment once you check, you can see it clearly enough and I am not sure why your kids are not getting what they expected. If they were sent the wrong item, they should make an ebay claim.
domino-710
·3 years agoAnd I have always been proud to advertise genuine items, genuine pricing, and item descriptions.
Then be honest - photos of both.
7.5 - 8.5 - on whose scale. lol
sugar249
·3 years agoI'm confused you say your teens have being gotten by these people, yet all your feedback left for others reflects a positive experience. Unless of course they are using a different account.
Now I also guess considering after 20 years experience, you have worked it out, why arent you teaching your teens to look out for it.
I guess you havent taught them about all the scammers who ring on the phone asking for their bank details, etc.
Teach your teens,
Just a PS. The ad you are currently running could be considered a little dodgy, only picturing one chair, out of 4 if your quantity is correct. Hmmm
imastawka
·3 years agoI'm back.
Has the OP fully signed up for Managed Payments?
Or do they think they don't have to?
Be interesting if they haven't.
gutterpunkz05
·3 years agoThey are called multi variation listings. Nothing to do with bait and switch.
If you note, under the item condition, there is an Item Field with a drop down menu, which enables you to choose the item you wish to purchase.
These listings have been around for years, nothing new and do not breach any ebay policys.
Note, I don't offer variation listings and I don't even know if I have bought from one, but if I have I must have received the right item. So while some have issues with these listings, I don't. As far as them posing any risk to ebays prosperity,viability or integrity, if that was the case I am sure ebay would have acted long, long ago.
For mine, drop shipping is a far bigger issue, and ebay has taken significant steps to limit drop shipping.
No longer can you simply just decide to drop ship, and must now meet certain criteria and adhere to specific policy requirements.
jacksonexpress_3
OP3 years agoHey Gutterpunk.
You make great points and I appreciate the response.
Can you imagine if in ALL industries.. EVERY SINGLE situation when a transaction could take place that this VARIATION was done.
Fuel, Groceries, Cars,Houses,Banking, Lending, Government Contracts, Army and Police enlistment..
Solar Panel Purchases, Landscaping quotes, Builders Quotes.. ETC ETC ETC and the list could fill the entire INTERNET.
The way you justify this variation listing is the beginning of a race to who can deceive another human the best, quickest and make the biggest profit..
Cheers...
domino-710
·3 years agoSome seem to be very easily deceived.
sugar249
·3 years agoYou have used some excellent examples here.
sandypebbles
·3 years agoGroceries
I am going to go kick up a stink when they have those specials such as 2 for $7 BUT it's $8 if you only want 1
And the ads that give a price for a car from $$$* but that is for a manual and I want an automatic
Or the interest rate on a fixed term deposit that is for %* but that is for x years and I want it for y years and that is not the rate I will get
All 'bait and switch' based on the logic used
sugar249
·3 years agoAh yes interest rates, was just looking at those, bank savings accounts just over 5 percent, but the fine print said only for 4 months, then it was down below 2 percent
Bait and switch based on our OP
gutterpunkz05
·3 years agoThe way you justify this variation listing is the beginning of a race to who can deceive another human the best, quickest and make the biggest profit..
-----------------------------------------------
No deception involved.
It does not need to be justified. As well as not breaching any ebay policys, such listings are also totally legal, are approved by ACCC, and do not breach any advertising laws or codes.
As for fuel etc, the last time I fueled up, the price was dependant on what fuel I chose, not the cheapest advertised rate.
The last new car I bought, the blue one was $650 more than the white one.
Etc Etc Etc. ever seen or read advertising disclaimers, *, #, !!,
imastawka
·3 years agoYou are not interacting with ebay. This is a member to member forum.
Ebay neither reads nor responds to these forums.
It's called a Variation Listing. Not 'Bait and Switch'
Creating listings with variations | eBay
And if your children are receiving items that are not as described, then they should open a case for Item not as Described and get a full refund.
Returns, items not received and refunds for buyers | eBay
edit: note to self - type faster - Sandy beat me to it.
jacksonexpress_3
OP3 years agoHi Imas,
I think I may have posted a question that is not a question and more of a statement.
Variation..... So when a Car manufacturer shows you images AND item description of a vechile for sale that is 10K. Then you make the effort to investigate if that car is truely available for that price.
Only to find out that NO SORRY that advertisement was a VARIATION ADVERTISEMENT.
And the car is actually 27K.
Call it what you will. I call that "BAIT AND SWITCH" But feel free to think that this type of behaviour is acceptable.
CHEERS.....
sandypebbles
·3 years agoYou are being given responses based on eBay policy
Other members have not stated if they think this is 'acceptable' nor given their 'personal opinion' nor tried to 'justify' anything
Unlike you have
You are twisting what others have said to suit your own personal opinion
Plus the added and totally desperate grabbing at existent straws as far as the 'Can you imagine if in ALL industries' rant
I can only assume you are kidding
Please do by all means contact eBay and tell them all this
It is clear you only want to hear what you want to hear
and that is what the eBay CS will do
Type from a pre-written script, telling you exactly what you want to hear
It will not be factual, nor based on eBay policy
Really no point in responding to you when all you are interested in is distorting what is said to suit your own agenda
domino-710
·3 years agoNot even sure the OP has the ' bait & switch ' meaning. lol
imastawka
·3 years agosandypebbles
·3 years agoeBay do not read the member to member forum
eBay is ALL about the buyer
Read the listing properly
check the seller's feedback before buying
Open the appropriate dispute within the time limit and follow through with it
With 20 years experience, why are you not not teaching your 'teen children' these most basic things?
Surely you know simple rules/policies/procedures
Buyers are not 'victims' unless they allow themselves to be
Everything you complain about above is 100% avoidable and takes less time to avoid than it would posting your complaints directed at eBay someone not a soul from eBay will ever see
The link you gave is a listing for rubbish, from a seller in China whose feedback is also rubbish
Why would anyone want to buy from them in the first place?
Plenty of red flags not to buy from them right there on the page
jacksonexpress_3
OP3 years agoWow, that escalated quickly..👎
Maybe It didn't read the way I had intended putting it up.
I think for me it's about principle. I would not under any circumstances mislead someone to perform, buy, take part in, or interact with a product or service that is not an honest reflection of the item,service or task.
I get that many people don't have the same morals and I suppose that's the issue.
If everyone was just out to attack before they GET attacked..
It's JUST A RACE TO THE BOTTOM and anarchy.