All PostsDiscussionsBlogsIdeasQuestions
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
Discussions
eBay Australia logo
  • Home
  • eBay Announcements
  • Discussion Boards
      • eBay Announcements and Seller Releases
      • Community Feedback
      • Technical Issues
      • Buying
      • Selling
      • New to eBay
      • Ask a member
      • Clothing, Shoes & Accessories
      • Collectables & Art
      • Electronics
      • Sports, Books, Movies & Music
      • Vehicle Parts & Accessories
  • Answer Centre
    • Buying
    • Selling
    • Seller Tools
    • Payments
    • Shipping
    • Membership & Account
    • Search
    • Site Issues
  • Groups
      • Authenticated Handbags
      • Trading Cards
      • Authenticated Sneakers
      • Home & Garden
      • Community Spirit
      • Fun & Games
      • Cat Rules! - Everyday is Caturday -
      • United we Stand
      • the Circle
      • Daily selfies
  • eBay Help
    • Buying & SellingChevronRightIcon
    • BuyingChevronRightIcon
    Ebay Plus Member $5 voucher has a minimum spend of $25, but this changes to $50 at the checkout

    Summary: idss1 started a discussion about an issue with an eBay Plus Member $5 voucher, which has a stated minimum spend requirement of $25. However, they noticed that at checkout, this requirement unexpectedly increases to $50. Several participants, including sandypebbles, lezned-toycollector, and ****pro****, engaged in the conversation, expressing their observations and concerns about the situation. lezned-toycollector and idss1 engaged in further exchanges, indicating ongoing discussion about this checkout discrepancy.

    I have been a Ebay Plus member for years and haven't been receiving any monthly vouchers for quite some time. I recently received a $5 voucher with a minimum spend of $25. I have used many of these over the years. I have got to say paying for a membership that has no value is pointless, I will be permanently cancelling mine!Ebay voucher.JPG

    idss1
    idss1
    2057View listings
    Posted 3 months ago·Last reply 3 months ago
                                           
             
    8 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    ****pro****

    ****pro****

    ·3 months ago
    View listings

    Ebay Plus is invaluable for me and ends up costing me nothing as I get $5 voucher each month and use it on purchases not to mention the free express that I save on (when that service is needed).

     

    Maybe you misread. Mine says "Eligible eBay Plus members get $5.00 off* your purchase of AU $50.00 or more"

                                           
    idss1

    idss1

    OP3 months ago
    View listings

    The email stated $25 minimum spend, the T&C's stated $25 minimum spend. I also had not been receiving the membership offers until my membership was due for renewal. 

                                           
    sandypebbles

    sandypebbles

    ·3 months ago
    View listings

    What does the * in your email say?

     

    No need to post the same reply each time, it's all the same members reading here

     

    But the * is important 

                                           
    lezned-toycollector

    lezned-toycollector

    ·3 months ago
    View listings
    @idss1 wrote:

    I have been a Ebay Plus member for years and haven't been receiving any monthly vouchers for quite some time. I recently received a $5 voucher with a minimum spend of $25. I have used many of these over the years. I have got to say paying for a membership that has no value is pointless, I will be permanently cancelling mine!Ebay voucher.JPG


    This is indeed, incorrect.

     

    So far this year I've literally saved hundreds of dollars through eBay Plus benefits. Whether it be through free express delivery or discount vouchers, the value is certainly there. 

     

    Different vouchers have different eligibility criteria which can be found in the T&C. Different minimum spends also apply in different categories.

     

    Based on what you've posted here, it looks as though you're trying to purchase from a category which has a $50 minimum spend. Check the T&C for clarification. 

                                           
    idss1

    idss1

    OP3 months ago
    View listings

    The email stated $25 minimum spend, the T&C's stated $25 minimum spend. I also had not been receiving the membership offers until my membership was due for renewal. 

                                           
    lezned-toycollector

    lezned-toycollector

    ·3 months ago
    View listings

    $25 minimum spend*.... is not the same as $25 minimum spend. Your personal (mis)interpretation of the voucher conditions seems to be the entire issue here.

     

    Again, the category you were trying to purchase from quite obviously had a $50 minimum spend. You openly state as much yourself (as shown in your screenshot).

     

    The solution is to check which categories are eligible for the $25 minimum spend, and purchase from one of those categories.

     

    Otherwise, just spend the required $50 or more from the particular category where you are wanting to use your voucher - problem solved.

                                           
    idss1

    idss1

    OP3 months ago
    View listings

    The problem is that when you try to use the voucher, the minimum spend changes to $50. So if the perks of having the paid membership are withdrawn or not given, people cancel their memberships. This is most likely causing lower sales for sellers. I assume there are others having this issue.

                                           
    sandypebbles

    sandypebbles

    ·3 months ago
    View listings

    It is indeed totally pointless

     

    But no need to tell other members you are cancelling 

                                           
                                                                                     
    •                                                              
    •                                                              
    •