ebay policies can't be violated
Summary: La discusión se centra en las políticas de eBay y la importancia de no violarlas. Aunque el contenido específico de los mensajes no está disponible, parece que varios participantes, incluyendo dick_steel, sandypebbles, y letscleanupmycupboards, implican un intercambio de ideas o experiencias relacionadas con cómo seguir estas políticas correctamente. En las respuestas, otros participantes como gutterpunkz05, imastawka, y au.l624, también comparten sus puntos de vista o consultas, probablemente relacionados con situaciones específicas o dudas sobre las políticas de eBay. El tema sigue siendo relevante a lo largo del tiempo ya que hay contribuciones que se extienden hasta septiembre de 2024, como las de nicqtaro y countessalmirena.
I reported listings today that list items at a low price and use menus for you to make selections for the item you want.
Once a selection is made the item price increases by 33%.
No matter what selection combination is made there is no item available at the advertised price.
I reported this to ebay and received a reply stating that this didn't violate ebay policy.
I think it might violate Australian consumer law policies though.
I'm waiting for a reply to find out 😉
PS. If you're in Australia, try and buy a pair of compression socks for $6.88.
countessalmirena
·1 year ago🧦🗜️💵
There is something very wrong if an unrealistically low price is assumed to be an attractive price.
springyzone
·2 years agoIt can be annoying, for sure. Often it is one of those multi listings where the low priced item isn't anything like what you are looking for. If there was nothing at all in the list available at $6.88, was there something marked as out of stock?
It would violate ebay policies, I am sure, if there was nothing at all that was at the low price, even an out of stock item.
Being honest with you though, I think you'd be hard pressed to find a pair of quality compression socks for $6.88.
I am not sure what you are wanting them for, but if it is for eg long distance travel, be wary as I don't think ones at this price point would give you the protection you are looking for.
au.l624
·2 years agoYou have to understand this, ebay allows dodgy sellers on the platform. They don't care, all ebay is a selling platform and they get a percentage of the sales. Thats the honest truth, they know about it and will not do anything about it.
sandypebbles
·2 years agoYou can post similar comments all you like
Buyers are responsible for their own buying choices
And if they choose to fail to use the tools they are given
Buyers could easily stop supporting dodgy sellers
Spamming the forum won't stop buyers keeping dodgy sellers in business and then blaming eBay when they don't get special treatment
Just as you yourself made the choice to buy from a dodgy seller in China and think you should get help from eBay when you have left it seven months too late
au.l624
·2 years agoYes you are correct buyers have a choice. Only if they are aware of the choice they make will lead them to be scammed.
Do you think people have a choice when they get scammed? No matter how smart or clever you are, there will be a possibilty that you will be scammed. What I am saying is ebay allows this to happen and people like you will blame the buyers for being stupid.
I did not left it for 7 months. After 3 months I made the complaint. You are not helping but supporting ebay to allows dodgy sellers.
Located in: Fairfield East, Australia
Ok, the seller is in China. Agreed. What will ebay do if the seller is actually an authorised Australian seller that will not honour the warranty? The same thing, they can get away with it.
You should understand if a seller in China can do it the anyone can do the same thing. This is where ebay has to step up and do something about this. You need to understand this and think hard if this continues the way ebay is going, might as well say there is no such thing as warranty here at ebay. Whatever you get is whatever random luck.
If the item is $1000 mobile device with 1 year Australian warranty and dies on the 11 month, are you going to say to the buyer " why did you wait till 11 months to get help"? As I said, its not about the price, its the principle.
se use your common sense
davewil1964
·2 years agoNo matter how smart or clever you are, there will be a possibilty that you will be scammed.
Empirical evidence?
I've never been scammed, but I have a couple of braincells and a realistic attitude.
au.l624
·2 years agoYou deserve a medal. Good on you.
So what you are saying to innocent victims out there they don't have any braincells?
Maybe those 2 braincells may need 2 more
davewil1964
·2 years agoSo what you are saying to innocent victims out there they don't have any braincells?
Pretty much.
I have many more than 2 braincells, but 2 is all that is needed to pick a scam
nicqtaro
·1 year agoWhat a humble human being you are
countessalmirena
·2 years ago@au.1624,
If an Australian seller were to promise a warranty and not honour it - assuming that it’s an authorised business - it isn’t up to eBay to provide consumer assistance. It’s not their purview, for one thing.
The buyer in such a situation has the protection of Australian Consumer Legislation. Even if the seller couldn’t readily help, the local distributor or the manufacturer, as appropriate, has a responsibility and can be pursued through legal means if warranty weren’t being honoured.
eBay are not an agent of the ACL or ACCC (au contraire!). Their responsibility ends with the cessation of the 30-day MBG period. But it doesn’t affect the protections of a buyer buying an authorised brand from an authorised business.
When it comes to warranties offered by Chinese sellers, well… there isn’t any warranty. The words are cynical falseness, misleading, designed to lure in foolish Australian buyers by any means. I think eBay should be forbidding any words to the effect of a warranty in listings by sellers registered on eBay.cn - I doubt it will happen (for various reasons).
But in terms of what eBay could do 3 months down the track… nothing.
I want to reiterate that an Australian warranty has value because it’s both legally applicable and enforceable. A Chinese “warranty” is like an expulsion of wind from the nether regions of an orc.
I’d also say that buying an expensive phone from a random seller on eBay, especially if the buyer hasn’t checked where the seller’s registered, whether they’re an authorised Australian dealer for that phone, what their ABN is, and so on, is a recipe for disaster.
This is an age of rampant scams. Online scams promulgate the reach of these scams and massively enlarge the potential pool of victims. Human behaviour has to play a part in how we protect ourselves as much as possible.
gutterpunkz05
·2 years agoWhat a waste of time, read and comprehend the User agreement you have accepted and in addition learn how and when a valid warranty can be enforced.
springyzone
·2 years agoYes you are correct buyers have a choice. Only if they are aware of the choice
If the item is $1000 mobile device with 1 year Australian warranty and dies on the 11 month, are you going to say to the buyer " why did you wait till 11 months to get help"?
You have made a couple of valid points here.
Many buyers on ebay are not aware of some of the factors at play on ebay. They may think they know how things work, but often they are not aware at all that, for example, an item listed as in Australia may in fact be coming from a seller registered in China.
There are ways to look this information up, but anyone who just reads the actual ad will never see it.
Just a word about warranties. Ebay does not, as countess said, get involved in warranties. It is a place for sellers to sell. Ebay does not make any claims as to the quality of the items listed or anything else. It has a money back guarantee if you don't get what you ordered, but that is it.
Ebay is a really risky place to buy anything at all that requires a warranty. Always consider-if something goes wrong, who do I return it to? How do i get it fixed?
If your seller is overseas, they can afford to just ignore you, Australian law can't touch them.
Even if they are willing to help, it might be an expensive exercise. I have a friend who many years back, bought a camera that was faulty on arrival. She thought the seller was in Australia but nope, she was asked to send it overseas for repairs. They did fix it, I will give them their due, but it was a costly lesson for her.
Many people on these forums have complained that their warranty was not honoured by the sellers, even Australian sellers. The lesson is clear. Never buy expensive stuff on ebay from any random seller. If it is an authorised seller, that is different.
I think some big retailers also list on ebay so you'd be okay with them but if you buy from Joe Blow from Woop Woop north, they can afford to just ignore you.
Some random sellers here might offer a 1 to 3 year warranty.
By the stage something goes wrong, you could well be out of time to claim on ebay, paypal or a bank charge back.
So if you're about to spend hundreds of dollars, be extremely careful where you buy from. Ebay may not be the place for some items.
nicqtaro
·1 year agoAgree with that totally. All my friends have at least one unpleasant buying experience with ebay poor customer service support, price not attractive, short refund window.
imastawka
·2 years agoI found compression socks listed in Australia for just a couple of dollars, eg $2-$5 freepost.
I believe they are in Australia because the EDD is only about 5 days.
How are you searching? Best Match is useless. I searched price + postage lowest.
gutterpunkz05
·2 years agoAll the listings I found starting at $6.88, all had at least one selection available at the stated minimum price
gutterpunkz05
·2 years agoJust to add, as sandy said, all the listings I viewed, all clearly show as listed with delivery from China. ACL will not apply.
sandypebbles
·2 years agoExactly as I thought
The price was a dead giveaway for a start
sandypebbles
·2 years agoLikely checked by a bot who only 'saw' a multi/variation listing and nothing else
The price sounds like a price used by dodgy sellers in China
Why not post the item number, rather than expecting other members to go searching for it?
If it is indeed a seller registered in China, no Australian Consumer Law does not apply
letscleanupmycupboards
·2 years agoAnd they can also get around it by having one item for that listed price but marked out of stock. Can’t be penalised for having an item out of stock.