EBAY Refuses to refund after item never shipped. | Buying

cookie1691 · 2024-10-01T06:17:41.952000Z

DO NOT BUY FROM They are scammers. Ordered a TV from them but never shipped and has not arrived. I lodged a refund request with ebay who contacted seller who responded by simply refusing to cancel the order and refund me so Ebay just did nothing. Then I lodged a case with Ebay for a refund who then promptly closed it on me as I had also lodged a transaction dispute with my Bank. Now I am reliant on my bank to get a refund which will take at least 30 days because they washed their hands of my situation. Thanks for nothing EBAY, will never use you again. Also no way of appealling their decision or contacting them to complain as they just use bots. Not Help Line to call either. Surely with all the billions they make in profits they could have refunded me from their funds and retrieved the money from the seller afterwards and then notify my bank in the meantime or I could hve notified my bank to cancel the transaction dispute. EBay's Customer Service is non existant here. Don't use them ever! This story will look good on Social Media and TV I can tell you.

Discussions

EBAY Refuses to refund after item never shipped. | Buying | eBay Australia