I purchased an item in February from a seller that advertised a product with 3 year warranty.item failed in early May. Contacting the seller first was hopeful, but soon they have stopped responding to emails. Have contacted PayPal but have had no luck as they do not cover anything after 30 days for return and are not helpful at all. Are sellers under any obligations within eBay or am I now to go through the ombudsman or ACCC.any help is appreciated,thank youDazza.

The answers you received are correct but not entirely. Someone does not have to be an authorised seller for a warranty to be binding unless they represent it as a manufacturer's warranty. Everyday Joe can extend a warranty and in that instance it is classed as an "express warranty" , in other words it is expressed. If someone is not an authorised dealer, the manufacturer has the right to refuse BUT the seller must honor the warranty regardless as it is an express warranty. As long...

Extended warranty issues | Buying

Home
eBay Announcements
Discussion Boards
Answer Centre
Groups
eBay Help

Discussions