FAILURE BY SELLER TO PROVIDE RETURN LABEL | Buying

ausgeoff1946 · 2025-10-09T08:26:45.857000Z

I received an electronic product in a timely fashion which appearedto work as advertised initially. It was well made and in good order.I later found that after connecting it to my desktop computer if failedto work—despite me using several software check and repair programs. I lodged a return request with eBay, which was accepted, and was advisedthat the seller would email me a return label. This has not happened, andthe option to "contact seller" has apparently been disabled. The seller'sadvertisement clearly says 30-day returns. What are my options now, assuming the seller is ignoring me? How can Ireport this to eBay, as its own "contact us" option is also apparently disabled? (After every session, I clear my cache and cookies—is this an issue with theeBay site?) Any help appreciated.

Discussions

FAILURE BY SELLER TO PROVIDE RETURN LABEL | Buying | eBay Australia