Faulty product | Buying | eBay Australia

jedi110_4 · 2025-01-23T09:53:09.896000Z

How do i go about returning an item or getting a refund when an item i purchased no longer works after less than a month? And of course it outside the return window so how can this be done? I have advised the seller of the issue but they are doing nothing apart from responding with the exact same "automated reply' which is starting to get really annoying. Given under Australian consumer law i am entitled to a refund or replacement of a defective item why is this not an option on Ebay? Seems like Ebays stance is to screw the buyer and protect dodgy sellers.

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