Filtering by Courier service?
Several sellers have used Aramex/Fastway/whatever it's called nowadays, and each time I've never recieved the order. I don't know if it's a seller issue or a courier issue (though I suspect the latter because of each seller's high ratings (95%+ positive)). Is there a way to search by courier service that way I don't get scammed again?
12 comments
springyzone
·2 years agoThere's no way to filter for type of postal delivery, or not that I know of.
Ebay probably doesn't see a need for it as they have their MBG in place. Mind you, quite a few buyers grumble about various couriers and are like you & would like to avoid some.
I'm more concerned that you have opened ebay claims and lost each time.
I can understand you'd be frustrated if that has happened a few times and each time, you genuinely have not received your item.
I think the key thing is to be very careful with what sort of claim you open, when you open it and make sure that you follow through, don't just let the claim lapse.
If an item has not been delivered, and tracking is not showing it as being delivered, then you have every right to open a claim for not receiving it. Ebay should, by rights, then side with you but it may give you a date for the matter to be settled, I am not sure. If that happens, jump in and finalise that claim. If you do nothing, I think it peters out in the seller's favour.
If the ebay claim lapses and you haven't had a refund, then if you have paid via paypal, you can open a claim with them. In some cases, they will automatically refund you on the spot, without giving the seller a chance to reply. Other times, they give buyer & seller about a week to sort it out but the buyer can finalise the claim by then if no solution has been forthcoming.
As countess said, if tracking shows as delivered, or if the estimated date of arrival has not arrived yet, you're not going to win an item not received claim. Or not with ebay.
If you have tracking that shows an item has been delivered to your house and it hasn't been, maybe contact the courier directly. I had to do that a while back with an ebay purchase. Mine wasn't marked as delivered but it was not moving. It took several chats before I got anywhere, I have to say. I really had to persist, day after day but eventually I got my item. It turned out that the courier company had outsourced the delivery to another courier group but eventually there was action. Total pain though.
I understand why you think 95%+ is a good feedback score. I think a lot of other buyers think that too. Ebay encourages it as quite a few of those sellers also have a tag that says 'One of ebay's most reliable sellers who consistently gives outstanding service' blah blah blah. Words like that, anyway.
And sometimes you'll have no trouble with them. But when you buy, you need to be aware of the risks and for a big seller, they are getting a bit iffy once the score starts to fall too far.
My outlook is that not everyone gives feedback. What the % of feedback givers is I don't know but I have read of sellers on here who say it is under 70% of buyers. That was my experience too when I sold. And I think some people are definitely more inclined to give feedback if something goes wrong & just don't bother when things are okay.
So % feedback is just the cohort of people who left feedback, not necessarily the total number of buyers.
But it gives a glimpse into the likely buying experience in that if you read the negs, you can see if there is a pattern to the problems. Something that keeps cropping up. So if a score is at the 95% mark, definitely check the negs.
But back to your problem. Your best bet is to ask sellers about the delivery service they offer before you buy. Maybe explain your concern.
imastawka
·2 years agoIs there a way to search by courier service that way I don't get scammed again?
No
imastawka
·2 years ago95% is not high seller ratings.
It's in the toilet.
Aim for 99.5+% for high volume sellers.
papermoon.lady
·2 years agoMost cheap/drop-shipping sellers use Aramex because it allows them to keep prices low (often with free shipping, which of course is not really free, but it is cheap with Aramex).
"Standard parcel delivery" also often means Aramex, although it can also mean Australia Post. If in doubt, I always ask because I dislike Aramex too.
sugar249
·2 years agoWow, you enjoy buying from low % sellers one has 92%, you are asking for trouble.
Open an Item not received case.
But if it is several what does the tracking say? Does it show as delivered? Do they have your right address?
But please stop buying from sellers with feedback in the gutter. Self imposed punishment
haav25
OP2 years agoFirst of all, no need to insult me. Secondly, 92% is still greater than 9 out of 10. So it stands to reason they should be at minimum decent. Thirdly, I've opened cases. Ebay sides with them, not me. Some of the tracking says delivered (not, item was never dropped off, have cameras at front door looking into the yard, they never dropped it off), some says its still "Consignment is being proccessed" and some haven't moved from the step after that. Lastly, you didn't answer my question.
countessalmirena
·2 years ago@haav25,
Unfortunately, however misleading it may be, 92% on eBay for a high volume seller is a poor feedback score. The way in which feedback percentage is calculated is not the same way as a maths exam score is calculated. As a general rule, I wouldn't purchase from a high-volume seller whose feedback percentage score was lower than 99.5%. (I would probably take a chance from a small occasional seller whose feedback percentage was lower than that, as even one negative (deserved or not) would bring down the seller's feedback disproportionately - but it would depend on the seller's responses to feedback, where they were located, and on what sort of item listed by them I had cast my eye.)
sugar249
·2 years agoWell if you think that 1 bad transaction out of every 12 is a good thing, go ahead and buy from the seller, you obviously have a low expectation. I noticed someone suggested 99.5 is a better percentage, but using your logic that is still 5 out of every thousand transactions will be a negative experience. Why do you think 1 out of every 12 is acceptable
My humblest apologies for not answering your question, the answer is No
sandypebbles
·2 years ago92% is utter utter garbage
Your question has been answered, you are just unwilling to accept factual answers
sandypebbles
·2 years agoNo there is'nt
95% is garbage
How have you been scammed?
If you don't get what you paid for, you open a dispute and if the seller can't prove delivery to the address you provided, you get your money back
haav25
OP2 years agoI've opened cases, but ebay hasn't done anything. They close the case on their end. So no item, and no refund either (the scam).
sandypebbles
·2 years agoSo you are saying you have opened a case, followed through with it and eBay close it dues to the seller having provided tracking to show delivery?
Or do you just open a case and allow it to time out, hence eBay 'thinking' you and the seller have reached an agreement of some kind?