Hi there, I have been an eBay Australia user for over 5 years. I bought a used Samsung Galaxy S21 Ultra on Nov 21 (for about $500). I have had it as a back up phone. I used the phone 2 weeks ago and upgraded it to One UI6. After a restart the phone is showing a blocking message from a financial institution. Nothing in the phone is usable. I contacted the seller immediately and they didn't even respond back to me. I raised a return request and it was rejected with a note that I did something...

OK - you have all it takes to file a police report. This should consist of all you have found - printed in a statement - and handed over the counter at the polce station. Along with the phone. Don't worry about the rubbish mentioned about stolen goods - you are the one actually reporting it.

Financial lock on phone after 30 days of buying. Return rejected. | Buying

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Financial lock on phone after 30 days of buying. Return rejected. | Buying | eBay Australia