Getting custom refunded?? | Buying

drumsolo71 · 2025-07-11T06:26:53.654000Z

I purchased a product for my car and provided the VIN as requested when ordered. I received the parts from overseas and they are not what I ordered. The seller admitted that the parts advertised were not for my car (even though my car was on their compatibility list) and without notifying me, they put a kit together that would fit my car, but is nothing like what was advertised. They have agreed to refund the product and postage if I return the items, however I am out of pocket $85 due to customs? Can this be refunded and how is it refunded?

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