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    goods blocked by customs
                     

    Summary: The discussion centers on an issue of goods being blocked by customs. Various participants have engaged in the conversation, with different branches of responses. However, no specific details or solutions are provided within the available content.

    I’ve now purchased a similar product ( ceiling hook for hanging lights or potted plants)   
    both sellers are returning due to the product not getting through Australian customs. 
    It’s powder coated aluminium. 
    first seller contacted me with the issue after a week from purchase. The other the next day where it would not have had time to be sent let alone reach customs. 
    here’s their message. Is it a scam? 
    “Dear valued customer, sorry to bother you, thanks for your interest in the item.Your Package did not pass customs inspection, so return back. We can help you cancel your order and give you a full refund. We have left a positive review for you,Apologize again, looking forward to your soon reply.reagrds”

    scodiac2011
    scodiac2011
    119View listings
    Posted 3 years ago·Last reply 2 years ago
                                           
             
    6 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    jellybirddesigns

    jellybirddesigns

    ·3 years ago
    View listings

    Just open cases for Items Not Received and get your money back.

    These hooks are available at places like Bunnings - why would you buy from random Chinese sellers?

                                           
    sandypebbles

    sandypebbles

    ·3 years ago
    View listings

    Sounds like you should stop buying from dodgy sellers in China 

                                           
    daydreams_12

    daydreams_12

    ·3 years ago
    View listings

    A buyer is not able to cancel an order - only a seller can do that.  Just make sure you get your refunds.

    I would look for something similar from an Australian seller.

                                           
    eol-products

    eol-products

    ·3 years ago
    View listings

    This is technically true but as a seller it is better for a buyer to ask for it to be cancelled then a seller to cancel.

                                           
    eol-products

    eol-products

    ·3 years ago
    View listings

    To me it sounds like they cannot supply the item and want you to cancel so as not give them a selling defect.

                                           
    duke_of_earl_purchaser

    duke_of_earl_purchaser

    ·2 years ago
    View listings

    I believe it is a scam. They advertise in multiple currencies. Your buy at the maximum currency conversion rate and are refunded at the minimum currency conversion rate. Get 100 suckers and the seller has made ~ $150. 

                                           
                                                                                     
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