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    HOW Are we the users supposed to find out information from supplier /seller when eBay rejects the em

    Summary: maedwd01 raises a concern about the difficulty users face in obtaining information from suppliers or sellers when eBay rejects emails. Several participants respond, including twyngwyn, sandypebbles, countessalmirena, and springyzone, but the responses do not provide detailed discussions or solutions. The main issue remains around communication barriers on eBay's platform.

    HOW Are we the users supposed to find out information from supplier /seller when eBay rejects the email

    AND THERES NO WAY TO CONTACT EBAY

    maedwd01
    maedwd01
    1937View listings
    Posted 1 year ago · Edited 1 year ago·Last reply 1 year ago
                                           
             
    5 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    springyzone

    springyzone

    ·1 year ago
    View listings

    You don't email sellers, you message them via ebay itself.

    Is that what you mean you have been trying to do? And your messages have not been going through?

     

    There is a way to contact ebay, go to help pages and keep going to chat, request call back, whatever.

     

    But if you mean a message sent in the ebay system was not getting through, it may have been a glitch. Sometimes things go a little bit haywire on Friday. Try again today.

                                           
    countessalmirena

    countessalmirena

    ·1 year ago
    View listings

    SNAP, Sandy…!

                                           
    countessalmirena

    countessalmirena

    ·1 year ago
    View listings

    @maedwd01, what are you trying to find out from the seller?

     

    Is it concerning an item you’ve already purchased, or is it concerning an item in which you’re interested?

     

    This context matters.

     

    We may be able to advise you, depending on the circumstances. Don’t post personal identifying information, and no seller usernames, but you can post item numbers and the context.

                                           
    sandypebbles

    sandypebbles

    ·1 year ago
    View listings

    Why are your eBay messages being rejected?

     

    Why can't you contact 'poxy eBay' ?

     

    No use yelling at other members

     

    Your post sounds like user error

     

    What information do you need?

     

    As in, do you have a question about an item listed

     

    Or

     

    Do you have an issue with an item you have already purchased? 

                                           
    twyngwyn

    twyngwyn

    ·1 year ago
    View listings

    It probably depends on 'how' you ask.....the bots pick up on keywords like 'off ebay'....what were you trying to convey?

                                           
                                                                                     
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