How does one make contact with eBay to escalate a matter? | Buying

da853897 · 2025-07-22T06:31:33.008000Z

There's no email option and selecting Contact us just sends one into an eternal loop as none of the options are relevant. I wish to report an unsafe item purchased just less than a year ago which exploded and could have resulted in damage or serious injury. The seller is simply ignoring any messages and the return option doesn't seem available due to the time elapsed since originally purchased. I also can't seem to find a chat option anywhere? BTW - I'm based in Australia

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How does one make contact with eBay to escalate a matter? | Buying | eBay Australia