How long do I have to wait for a return label? | Buying

stolniik · 2025-06-26T06:57:02.139000Z

Hi all,I purchased an item on the 7th June, item arrived damaged (either in transit due to poor packaging, or was damaged but not disclosed). After a lot of abuse from the seller, I was able to receive a full refund on the 12th of June. The case is closed, however I still have the item. The seller is refusing to pay for a return label. Ebay advised me that it is the seller's responsibility to provide a return label, or otherwise I can keep or dispose of the item. Given the item is damaged, I would like to dispose of it. Ebay advised there is no "due date" for the seller to provide a return label as the return case has been closed. However I am worried that if in say 6-12 months time, the seller finally sends a return label and in that time I have lost it or its been damaged further, then I might be liable to pay for the item? Has anyone been in this situation and can provide some advice? How can I move on from this, without paying for the return postage myself. Thanks!

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How long do I have to wait for a return label? | Buying | eBay Australia