How to claim warranty in ebay | Buying

niazul.karim · 2021-11-19T12:45:50.731000Z

Hi all, I bought a Netatmo Welcom Camera from ebay as Brand New on the 27th April but after 3 months time My camera is not attaching to my Mobile app and not working. I raised this to Netatmo support and after multiple troubleshoot they advice me to contact the reseller as they don't sell directly to Australia. Since then I tried to contact seller and ebay but not getting any help and ebay responded they will send an email to seller but still no reply. And could see after 30/90 days no support from ebay while the warranty period is more than 1 year. In that case what should I do?

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How to claim warranty in ebay | Buying | eBay Australia