How to get refund whne seller refuses to provide a return address
Summary: melly674 inquired about obtaining a refund when a seller refuses to provide a return address. The discussion includes contributions from sandypebbles and repentatleisure1952, who seem to be engaging with the query, yet no specific advice or solution details are documented in the conversation.
Hi bought ;
Delivered on Wed 24 Jan
Return window closed on 23 Feb.
AU $300.53
Sold by:
I had it for literally 6 weeks when it stopped working... have tried talking to seller but nothing.. offered me 30% refund... no way ... spoke to Manufacture and they said its faulty and a bad copy from China.
I have asked 25 time for seller to provide a return adress and he won't. Keeps saying once returned then will refund... I have know checked others complaining on the sellers site that the same thing happened to them.
He even removed my option to return and also to provide feedback... I have tried everything and am not happy as currently $285 out of pocket with a bad copy from China.
Please help as it is alot of money and so unfair.
4 comments
melly674
OP2 years agoWhy doesnt Ebay stop them from trading.... they are abviously scam artists?
repentatleisure1952
·2 years agosandypebbles
·2 years agosandypebbles
·2 years agoThe seller has horrid feedback, going back for a full year and longer, the time to 'check' is before buying so these issues can be avoided . 5 pages plus of neg after neg, those were there long before your purchase
eBay are not going to do anything after all this time
And 25+ messages should tell you the seller has no intention of doing anything
The seller cannot 'remove' the option to open a dispute nor can they 'remove the option to leave feedback' there are time limits in place from eBay to do those things
You could try a PayPal case if you paid that way, or a bank charge back if all else fails
Checks a seller's feedback before buying and you can avoid issues like this