@davolinc85 wrote:

"you have been saying the same thing over and over again for 5 months now .......i think thats long enough time for you to fix and resolve the situation which you have created yourself ....it is now 23 december .......... the 80kg trolley ordered on 14th july still has not been delivered ......... you have not refunded my money .......your customer service is misleading and dishonest .... you refuse to give me the any tracking number postal details ...merry christmas"

 

 

You didn't purchase from eBay.

 

You purchased from a seller / scammer who listed their item on eBay.

 

As already mentioned, you've left it too late for eBay to help you.

You only have 30 days after the last estimated delivery date  to file a dispute through eBay's Money Back Guarantee.

 

If you paid by Paypal , you have 180 days from payment date to file an 'item not received' dispute.

 

As a last resort, although you're probably too late for this also, you could try a chargeback through your bank.

Other members here have told you no such thing

Is there any reason you did not open and follow through with an item not received dispute within the time limit?

You have been on eBay 14 years, if you do not know the buying basics by now, and what you need to do to get a refund, kindly don't blame other members for it

Why mess around for 5 months?

And since you did not open a dispute, how would eBay even have any idea you had an issue?

No doubt it was a dodgy as seller either registered in China, or drop shipping from there who you purchased from, failed to open and follow through with a dispute but you expect eBay will cover you anyway?

The you come to the member to member forum and 'blame us' for it?

Merry Christmas indeed