I am trying to get an invoice for my latest purchase iphone 13 pro sept 10 also a cert of warranty
Summary: over60dad está buscando obtener una factura por su compra reciente de un iPhone 13 Pro realizada el 10 de septiembre, así como un certificado de garantía. Varias personas respondieron al mensaje, incluyendo sandypebbles, k1ooo-slr-sales, gutterpunkz05, y *casey*. No se proporcionan detalles sobre la información o soluciones adicionales ofrecidas en las respuestas, ya que los contenidos de todos los mensajes son 'None'.
mobile federation informed me it has to be supplied through ebay
7 comments
*casey*
·1 year agoThe OP's not trying to make a claim.
They should have received the warranty in an email or in the parcel.
But it also shows
"To make a warranty claim with the seller, please go back to the warranty information the seller sent when you bought the item. They may have sent it via email, or included it in the parcel. That includes all the details of the warranty, including how to get in touch with the seller and make a claim"
sandypebbles
·1 year ago*casey*
·1 year agoThe listing , and others, show:
"Your warranty information
Once your order is confirmed, the seller will send you a separate email with the warranty details and their contact information, or include this information in the parcel when sending you the item. Please make sure you hold on to the seller’s information for the duration of the 12-month warranty"
gutterpunkz05
·1 year agoEbay does not supply an invoice or warranty certificate, you can however print a purchase summary.
Your sellers other items indicate they provide a 12 month warranty + a tax invoice. The listings also indicate that to make a warranty claim, you must contact them through ebay (messages), note the warranty is not a manufacturers warranty, so doubt there is a need for a warranty certificate.
Did you contact the seller via ebay messages, or some other means.
sandypebbles
·1 year agok1ooo-slr-sales
·1 year agowas the seller an authorised seller of the phone?
If yes, you should be covered by product warranty ("should" doesn't mean it will)
If no, there is no enforceable warranty.
Best to buy mobile phones from a physical store and not online.
sandypebbles
·1 year agoOther members cannot do this for you
it is not eBay who provides/supplies the warranty
The seller sounds like they are spinning you a story if they told you otherwise
Also, warranties only exist IF you buyer from an authorised seller/re-seller of the brand
You should already have your invoice from when you purchased