I didn't send item back yet to get a refund, but system is saying it's been sent. Scam seller?? | Buying

angelislistening000 · 2023-08-18T02:46:52.226000Z

I did a request for refund on an item that stopped working in less than a week. I saw I got sent the return label to send the item back, but when I checked the next day about to print it out, the label was no longer available and it now says my item has been sent back, when I didn't do it yet! Is this a scam from the seller? Because now they've offered a $5.00 refund, when the item cost $20.00! They're claiming the system has a problem, but I think they may have done something to change the status of the item!? I don't know! And I'm given no option in the purchase order details or return order details to ask ebay to come in and resolve this. So I'm hanging off the seller right now. I don't like this and where it's going! Ebay needs to offer buyers more options to dispute or get something resolved!

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I didn't send item back yet to get a refund, but system is saying it's been sent. Scam seller?? | Buying | eBay Australia