@dog270261 wrote:

Sent supplier Aust post an email and ebay  no reply after 5 hrs i thing thats slow

 

No, 5 hours is not slow for a business reply. I'm guessing you're used to buying things on marketplace where you might be able to have back & forth chat with a seller within the hour. Sometimes that might happen in certain businesses too, but it is not a given. Always allow 24-48 hours for a reply. That way, it will be a pleasant surprise if you get an answer earlier.

You don't have to worry about when an item is posted. That is the seller's worry.

Your ebay ad would have shown (and will still show) the expected delivery date range.

That is all you need to pay attention to. If that date passes, you can then go into ebay and open a claim for an item not received.

You would have seen the expected delivery dates in the ad when you ordered & realistically, those are usually accurate. It can be a worry if you're waiting for signs something is in transit & don't see any, but all that matters is if the item actually gets to you on time.

As for the other item you ordered that showed it was 'on its way'  the same day as ordering, maybe yes, maybe no. It could be that the seller simply generated a postage label. Did it show as lodged at Auspost?

Even so, it makes no difference to your earlier purchase.

If your seller has a reasonable feedback record, then most likely your item will arrive in the estimated time frame so don't panic yet.

How do you know its not in transit yet,  was it a chinese seller, in which case most likely you wont get tracking.   We have even had Auspost items sail through without any tracking updates.

@dog270261 wrote:

Sent supplier Aust post an email and ebay  no reply after 5 hrs i thing thats slow

 

Contactable 24/7 doesn't = available all the time, up to 24 hours (excluding weekends and public holidays) is pretty standard and acceptable for a business, I tend to allow a bit longer for private sellers since being on eBay wouldn't be their job. 

A purchase made today already being in transit is cool and all, but not really relevant to the purchase from last week, unless it's the same seller, similar items, no processing time differences and all that (eg I can sometimes have items lodged at the post office within an hour or two of the order coming in, but I also have made to order items that take up to a week for me to get in the post, so even with the same seller, processing times can vary).

Then there's differences between lodging methods, and not all services with AP being trackable from A to Z (and everything in between). My parcels tend to get a lot of transit scans, my tracked letters often look like they completely disappeared after lodgment until the day of delivery, so I try to make extra sure they get lodgment scans because that can be over a week between "received by Aus Post" to "Delivered" and literally nothing in between, if the seller drops at a street box, there might be no scan at all until delivery. 

So, there's nowhere near enough info in your posts so far to determine if there's genuine cause for concern and / or dissatisfaction. 

What A WASTE OF TIME

ordered a item today and its on its way already

Why would you send an email to eBay?

They have nothing to do with when your seller posts nor the speed of the postal system 

Plus it is a bot automated service 

As asked, what was the seller's handling time?

Hardly slow by any reach

Take a look at your seller's handling time & expected delivery date.

Now calm down.