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Insufficient Postage
I received a card to say something I purchased had insufficient postage paid (an amount of just a few dollars was required).
I phoned the post office to ask about it and all they could tell me was it was posted in Oz, there was no return address and it was a small parcel / letter sized item. I have a fair guess what the item is likely to be but not the seller as there are two who posted similar items. So I really want to get the item but I am housebound so I cannot go the PO and view it. Fortunately I got the card on the day my cleaner/carer was here and she said she would collect it from the PO if I gave her the card and money (luckily a sig is not required). So right now paying on collection is the only way I can find out who is responsible.
Is there some way I can collect the money from the seller or do I just write it off as a bad experience? I will contact the seller once I find out who it was and ask for reimbursement but, well, if it was me who owed the money I'd pay it in a heartbeat, but not everyone thinks that way. Fingers crossed!
If I don't get my money back but the item I purchased it fine, what level of feedback should I give? I have never had this happen before.
sadlymisinformed
·2 years agoI have had the same experience of the seller putting insufficient stamps on to cover the postage,
I had to pay the extra postage to receive my goods.
Upon checking the sellers Feedback I find this is a common occurrence for this seller.
Sadly my complaint to eBay has fallen on deaf ears and the seller continues this practise.
sandypebbles
·2 years agoRead feedback first and you would have known to avoid them
No use complaining to eBay after the fact, that information was there before you chose that seller
About as much point as posting a comment on a thread from almost 4 years ago
Don't buy from dodgy sellers, people keep on choosing to buy, obviously the seller is not going to change their behaviour when folks choose to keep on supporting it
Have you left neg feedback for this seller ?
sugar249
·2 years agoI think the users name says it all.