Insufficient Postage | Buying

zanadoo_56 · 2020-03-31T07:21:57.712000Z

I received a card to say something I purchased had insufficient postage paid (an amount of just a few dollars was required). I phoned the post office to ask about it and all they could tell me was it was posted in Oz, there was no return address and it was a small parcel / letter sized item. I have a fair guess what the item is likely to be but not the seller as there are two who posted similar items. So I really want to get the item but I am housebound so I cannot go the PO and view it. Fortunately I got the card on the day my cleaner/carer was here and she said she would collect it from the PO if I gave her the card and money (luckily a sig is not required). So right now paying on collection is the only way I can find out who is responsible. Is there some way I can collect the money from the seller or do I just write it off as a bad experience? I will contact the seller once I find out who it was and ask for reimbursement but, well, if it was me who owed the money I'd pay it in a heartbeat, but not everyone thinks that way. Fingers crossed! If I don't get my money back but the item I purchased it fine, what level of feedback should I give? I have never had this happen before.

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