I bought an item covered by eBay Money Back Guarantee.Item was expected to arrive on 26 Nov.Waited until 11 Dec to give it a fair chance to arrive an open a case with customer service.Seller responded today (16 Dec) saying he can see some movement in the tracking.eBay suspended the case for 10 days and refuse to refund.3 weeks lat, no item, What is the actual meaning of eBay Money Back Guarantee?

Finally, someone responds to the point.I was chatting to a supervisor to no avail. He went through all his conversation cards but it felt he has no authority to take any action.

is eBay Money Back Guarantee a scam? | Buying

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is eBay Money Back Guarantee a scam? | Buying | eBay Australia