Is this a breach of ebay policy??? | Buying

custom_cables · 2025-05-28T07:17:39.971000Z

I bought an item on ebay which claimed fast free 2 to 4 day postage. It was marked posted minutes later followed by a message requesting $10 postage and my paypal email address. They claimed the listing said the postage excluded my area. Nowhere in the listing did is state this and in the postage details it confirmed free fast postage to my postcode. I reported the incident to Ebay only to be told that no violation had occurred????? I have screenshots of all details/messages to show what I have said is absolutely true. It seems that Ebay will let policy be ignored when it involves bulk sellers but will jump on individuals very quickly as they did when my phone automatically included an email in a message helping a buyer. What experience have others had? I for one will start buying wherever I can from other platforms as Ebay has lost my confidence as a buyer and their willingness to protect buyers from what seems to be fraudulent behaviour

Discussions

Is this a breach of ebay policy??? | Buying | eBay Australia