Item I ordered never arrived but I can't get refund | Buying

mde-128 · 2025-08-02T00:12:39.275000Z

I ordered an item in January 2025 which said it would arrive in March. I forgot about it until recently, but I checked and it still says the item has not been delivered yet in August. I tried contacting the seller, and they haven't responded. I don't have any option to report the order to initiate a refund, and I'm not sure what else to do. Can anyone please help?

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Item I ordered never arrived but I can't get refund | Buying | eBay Australia