Item not received.
I made a purchase on 28.3 and paid via paypal. I have the Paypal details but the item has never turned up . The purchase does not show when I list my purchases on ebay. What can I do.
4 comments
I made a purchase on 28.3 and paid via paypal. I have the Paypal details but the item has never turned up . The purchase does not show when I list my purchases on ebay. What can I do.
*casey*
·5 months ago"the item has never turned up"
What is the item number ?
You have 30 days after the last estimated delivery date to open an 'item not received' case through eBay's Money Back Guarantee
https://www.ebay.com.au/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210
If the item doesn't show on your Purchase History Page after you've used the drop down box option 'See orders' try searching in the box above : 'Search Your Orders'
Or did you purchase as a guest ?
https://www.ebay.com.au/help/buying/paying-items/buying-guest?id=4035&srsltid=AfmBOoqf4dfmlu5yjpp4JlMCFkElD8NHAFqK5ho8K4VYlW-_miuCK9UV
Or through Social Media
https://www.ebay.com.au/help/account/signing-account/signing-account?id=4189#section4
You'll need to sign out of the account you've posted with to check details if it's not the user ID you used to purchase the item.
twyngwyn
·5 months agoIs there tracking?
Have you contacted the seller?
sandypebbles
·5 months ago*Edit, sorry, I see you said on 28.3 I had incorrectly read as OF 28.3 (as in $28.03)
sandypebbles
·5 months agoHow long ago did you buy?
Did you buy on this account, as a guest or sign in through social media?
What was the estimated delivery date?
Have you changed the drop down menu in purchase history?
What was the item number?