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    • Buying & SellingChevronRightIcon
    • BuyingChevronRightIcon
    Item NOT showing in purchase history.

    I have purchased an item through ebay using  Paypal .  The money has gone from my account. Paypal have all the details but the item does NOT show in my purchase history, so I have no way of contacting the seller and the Paypal details do not match with a seller when entered in searches through ebay. What's going on ?

    Is Ebay allowing non-genuine sellers to hack into the system ? There is no way of contacting ebay as an entity in itself to help solve the problem. This is NOT a satisfactory way of conducting an online business.

    So we just lose our money.... is that the way it goes?

    cowel-darry
    cowel-darry
    View listings
    Posted 4 years ago·Last reply 3 years ago
                                           
             
    2 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    goatmanbike

    goatmanbike

    ·3 years ago
    View listings

    This happened to me today. Purchased brand name product. Received n

    o name unusable rubbish. How do I get refund?

    Ebay please help

                                           
    repentatleisure1952

    repentatleisure1952

    ·3 years ago
    View listings

    Your best chance of getting a refund is to provide full details of the transaction.

     

    You could also read the eBay Moneyback Guarantee on the listing.

                                           
                                                                                     
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