items listed for sale showing item location in australia but not and located oversea's
Summary: wind_it_on raised a concern about items listed for sale that are shown as being located in Australia but are actually located overseas. This issue was acknowledged by several participants, including sandypebbles, countessalmirena, and e_purchasing, who all responded to the initial post.
I wish to complain to Ebay, the company.
i have recently purchased items listed as in Australia to later find out they are from oversea's suppliers and fall well out of the expected delivery times.
Ebay should have all accounts verified with location. Buyers buy items expecting to receive the item mainly withing the expected delivery times. from my personal resent experience almost a month of being stuffed around and lied to, to then being refunded.
repurchsed from another seller listed in " australia" to now find it's located in Pakistan.
ebay need to get a handle on this as it is false advetising.
springyzone
·2 months agoEbay know and even condone some of this. They are not going to do a thing. It is quite okay, in their books, for overseas sellers to list things as in Australia as some sellers have warehouses here. It is not as if they send staff out to physically check where the items are, as countess said!
What you need to check before you buy a thing is NOT item location, but seller location. And nope, it isn't shown in the ad. Of course not. Ebay doesn't want to do anything that might make a customer hesitate before buying.
Click on the seller's name then click on the tab that says 'About'. It will show you seller registration area and date of registration.
If the seller is registered overseas, you can be pretty sure the stock all comes from overseas, even if some of it does land in a warehouse here. And you're giving your custom not to someone in Australia who is trying to make a living, but to someone overseas.
That quick check on seller registration area will save you a world of grief.
And if something doesn't arrive by the due date, be brutal.
Don't bother messaging the overseas seller, go straight (immediately) to a proper ebay claim for item not received.
The power is actually with you in these transactions, so use it.
e_purchasing
·2 months agoI don't know why you let the seller string you along for a month.
The ETA would have been advertised. If the item did not arrive by the latest date, I would email the seller and let them know. 14 days from my order date is the latest I will wait before I lodge an Item not received dispute.
countessalmirena
·2 months agoOP, another thing to keep in mind is that the “Australia only” search option doesn’t mean that the item is in Australia and being sold by an Australian seller. It’s misleadingly showing items that are available for despatch to Australia.
A particularly offensive loophole exploited by overseas sellers which adds to the problem is a false “Item location” in the listing. This is a completely editable field and it’s not as though eBay sends black-coated Item Location Inspectors out into the field to check the accuracy and veracity …
You could try using the distance filter, but given the dodgy item location data used by some overseas sellers, you’ll still not have good data. Instead, you can rule out the worst of the o/s sellers by using the price range option (setting minimum price at a reasonable level to discard obvious fakes), making sure your search is NOT the default “Best Match”, and - sorry - weeding through the search results manually by clicking onto seller’s About / Feedback pages to see country of registration and feedback comments highlighting a persistent issue.
Once you get used to this, it’s not as cumbersome as you may think.
sandypebbles
·2 months agoThen you need to contact eBay
Posting on the member to member forum is not communicating with anyone from eBay
Of course eBay 'should' do this that and the other
BUT
Buyers should also care who they are supporting by checking feedback before buying and using the tolls they are given (opening a dispute) if things go wrong
You can only be 'stuffed around' by a seller if you allow them to, you do not need to play games with them, nor let them string you along until it is too late to do anything
if an item does not arrive by the last estimated delivery date, and you open and follow through with an item not received dispute
If you make the choice to keep supporting dodgy seller after dodgy seller, helping them stay in business, those are your choices
Why do you image eBay should care if you don't?
You could also choose to leave neg feedback
You have been here 22 years, surely you are aware of these most basic things by now
Instead of thinking eBay will do anything 'for you' take 5 seconds to look at who you are choosing to support